Live Chat Service | Live Support Chat | Live Support Chat Software Outsourcing - ChatBack | Best SEO Agency
Full Time USA Based Chat Reps Starting at: $100/mo!
Our research indicates that Internet Shoppers who engage in live chat buy more, spend more, and buy more frequently. ChatBack will help you convert more of your visitors into customers while simultaneously increasing average order value and decreasing cart or website abandonment.
Live Chat is Influential during the Sales Cycle. Throughout the research, respondents indicated that live chat positively impacts their likelihood to purchase. In fact, 85 percent of the entire sample said what if a website offered live chat, that fact alone would positively influence their decision to make a purchase. – Marketwire.com.
Roughly 10 percent of customers who use a “click to chat” button on a product page go on to buy something, he said, and more than 20 percent of people who are solicited for a chat go on to make a purchase. – Bob Tedeschi, New York Times
Studies have sown that online shoppers who engage in a live chat are 4 times more likely to buy. You’re engaging casual browsers who are comparing sites and services, giving them personalized attention and selling them on your company and your product. You’re taking the impersonal experience of a website and adding the human element, and it has been proven to have profound effects on the customer. – ChamberofCommerce.com.
We’ll Provide you with Comprehensive Reporting
Reporting on performance is key to increasing the number and effectiveness of chat interactions. ChatBack is a top tier live chat with robust historic data about visitors and chat interactions. Stay on top of your site traffic data with all of these reports.
- Total number of chats
- Invitation acceptance rate
- Total chat engagement rate
Completely Customizable Chat Windows
You’ve worked hard to develop a website that represents you and your brand. Let ChatBack create a completely customized chat icon and chat window that is branded to your website and represents your organization in the professional manner that your clients have grown accustomed to.
- Customized Chat Icon
- Customized Chat Window
- Customized Welcome Trigger
- Customized Greeting
Which Service is Right for You?
We’ll work with you to determine which ChatBack is the best fit for your business.